The Social Security Administration recently announced its new identity proofing measures, which will change the way new Social Security applicants can verify their identity.
If you’re concerned about how this might affect you or your loved one, here’s what to know about the upcoming changes to Social Security identity proofing requirements.
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What are the new Social Security identity proofing requirements?
Set to go into effect on April 14, 2025, the Social Security Administration (SSA) has rolled out new identity proofing measures. Aimed at reducing fraud, the updated procedures follow several other recent changes to Social Security under the direction of the newly installed Department of Government Efficiency (DOGE).
Under the updated requirements, individuals applying for Retirement, Survivors, or Auxiliary (Spouse or Child) benefits will need to verify their identity either through an online “my Social Security” account or in person at a Social Security field office.
The SSA recommends that new applicants unable to apply online call 1-800-772-1213 to schedule an in-person appointment to complete their claim and verify their identity in one interaction.
Who does this not apply to?
The new Social Security identity proofing requirements will apply to many Social Security applicants, but not all Social Security applicants. There are a few exceptions in which the new rules would not apply, including:
Social Security Disability Insurance (SSDI), Medicare, or Supplemental Security Income (SSI). Individuals applying for these benefits may still complete their applications entirely by phone if they are unable to create a “my Social Security” account or go into an SSA field office.
Current recipients of Social Security benefits. Those who are already receiving benefits are not required to go through the new identity proofing process (unless they want to make a change to their direct deposit information).
Dire-need cases. Terminal illnesses or prisoner pre-release applications may also be exempt. The SSA is working on a formal process for allowing exceptions, which will require documentation and managerial approval.
What about SSA direct deposit change requests?
Yes, the new Social Security identity proofing standards also apply to new and current applicants who want to change their direct deposit information. Applicants who cannot make changes online will have to go in person and will no longer be able to verify their identity over the phone.
With over $100 million lost in fraudulent direct deposit requests, the added security measures are intended to reduce such cases of fraud.
Potential Accessibility Challenges
Although the new policy intends to curb fraud and modernize the system, some critics say it may create serious accessibility challenges for many applicants, such as older Americans, rural residents, and individuals with mobility impairments or disabilities.
Additionally, just as the new identity proofing standards go into effect, DOGE has announced plans to shut down dozens of field offices across the country and lay off thousands of workers.
These cuts may reduce availability for in-person support, leading to longer wait times, reduced access to benefits, and increased stress for some of the most vulnerable populations.
Legal Representation for Social Security Benefits
With the SSA tightening its verification processes, having a knowledgeable advocate on your side may be more important than ever. Working with an experienced Social Security lawyer can help.
At Disparti Law Group, our team of skilled attorneys can guide you through the application process, ensure all required documentation is correctly submitted, help prevent delays, and advocate for you if complications arise.
Get the support you need and protect the benefits that are rightfully yours. For a FREE consult, call us today at (312) 600-6000 and find out why thousands say… Larry wins!
