Ride Free NYE copy2

I want to make sure that this holiday season is a time of celebration and happiness – not tragedy. Join me in keeping our streets safe this New Year’s Eve. If you plan on celebrating the New Year with alcohol, please accept our ride home

– Larry Disparti

We are offering 1,000 Uber vouchers to residents of Chicagoland to be used from
Tuesday, Dec 31, 2024 at 5 PM through 10 AM on Wednesday, Jan 1, 2025.

 

 
 
 

FAQs

How do I claim and redeem the voucher?

You MUST be signed into the Uber app to claim the voucher. If you do not have the Uber app, it can be downloaded from the App Store (for Apple iOS devices) or Google Play Store (for Android devices)

How much is my voucher worth?

Vouchers only apply to the trip or order price. Amounts that exceed the voucher value of $20 will be charged to the personal payment method stored on your Uber account.

How do I view the voucher in my account?
  1. Open your Uber app and tap Account.
  2. Tap “Wallet.”
  3. Scroll down and tap “Vouchers.”
Can I use the voucher before 5:00 PM on 12/31 or after 10:00 AM on 1/1?

No. The voucher is only valid starting at 5:00 PM on 12/31 thru 10:00 AM on 1/1.

Where is my voucher?

The voucher only becomes available for use within the Free Ride promotion timeframe listed above. Therefore, you’ll only be able to see your voucher after entering an eligible ride. You can check the voucher details at any time by clicking on the voucher link provided.

Once you’ve entered your destination during the Free Ride promotion’s eligible time frame, the voucher will automatically appear on the ride request screen, directly above the CONFIRM button.

If you are still not seeing it, make sure you are using the latest version of the Uber app. Try updating your app, restarting by swiping up and then enter a destination that falls within the eligible destinations.

Do I have to enter a payment method on the Uber app to claim the voucher?

Yes. Even if your voucher covers the entire trip, it will still require a valid form of payment to be selected.

I received an error message when trying to use my voucher. What should I do?

Double check that the payment method you are using is correct.

Vouchers currently will not work with cash, Apple Pay or Android Pay.

Additionally, make sure that the credit card you’ve selected is working properly. Even if your voucher covers the entire trip, it will still require a valid form of payment to be selected.

For additional information, please visit Uber’s website.

Will a voucher work on my Uber business profile?

No. Vouchers are not valid on business profiles. Make sure you’re using a personal profile in order to redeem.

How do I view the voucher in my account?
  1. Open your Uber app and tap Account.
  2. Tap “Wallet.”
  3. Scroll down and tap “Vouchers.”